![]() ![]() If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. In most cases, you shouldn't disable your antivirus software. Warning Antivirus software can help protect your computer against viruses and other security threats. Note: Make sure you enable the antivirus software, other security programs and firewall after the test. Please contact the software vendor for further assistance in this regard. If disabling the antivirus software fixes the issue, you may have to configure the settings of the antivirus program accordingly. Hi Hamar808, - Do you get any error message/code while trying to update? Follow the steps listed below: Step 1: Temporarily (and any other security software) and on the computer as a test, try updating and check if that makes any difference. The Q3 is already a great bluetooth headset but now BlueAnt has made it better by updating the firmware.
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